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ACC Call centre specialising in the delivery of inbound, outbound and BPO outsourced contact centre solutions from the Republic of South Africa to European corporate and mid-market companies.
ACC Call Centre Solutions Enable You To:
- Lower your operating costs
- Focus on your core business
- Improve your service to your clients
- Increase the revenue potential of each contact
- Alleviate continuous technology investments
Diversify and extend your current operations
- The European Solution in South Africa
- High quality, energetic, friendly workforce at low cost
- Excellent technical, customer services, sales and interpersonal skills with strong cultural affinity to Europe
- High percentage of English and other European language speakers with excellent voice and accent
- Strong work ethic with low attrition and "can do" attitude
- Excellent telecommunications and infrastructure
- Short time difference with Europe of + 1 to 2 hours
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Excellent air links to all major European cities and no visa "before you travel" requirements for EU Citizens
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Why ACC Call Centre?
ACC Call Centre strongly believes in delivering quality service and customer satisfaction in both B2B and B2C environments.
ACC Call Centre's management team have industry leading experience in setting up, migrating and managing outsourced contact centre and service based operations in South Africa.
ACC Call Centre has a unique combination of strengths to deliver customer excellence and cost-effective solutions for UK & European clients:
- In-depth understanding of client and end customer needs
- Strong relationships with its clients
- Advanced and secure contact centre operating environment to meet client specific requirements
- Call centre operations in multiple sites throughout South Africa Skilled, experienced, highly motivated, multi-lingual management team and workforce
Financial Backing by major European Blue Chip Industrial conglomerate
Supported by the Government of South Africa
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Want To Know More? Contact Us!
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