Why ACC South Africa ?

 

About us

Why outsource to Soiuth Africa?  
 

What we do?

 

 


AvantiCall provides “Best of Breed” outsourced contact centre and business process services in the Republic of South Africa.
Our services rival comparable European and Indian contact centre service providers in terms of infrastructure and commercial pricing

Our Vision
To be a leading innovator and supplier of choice in the provision of a world class service to our international clients

Our Mission
To be the natural partner for companies wishing to outsource contact centre & business process operations to the Republic of South Africa

Our Key Values

  • Results-driven
  • Client confidentiality
  • Honesty, openness and integrity
  • A proactive and positive attitude
  • Working effectively as part of a client’s team
  • Clear objectives and priorities
  • Providing a responsive and efficient service to all our client
Our USP's
  • Expertise and ability to provide a seamless service to our European clients and their customers
  • Customer interface teams based in the U.K. with service delivery from South Africa
  • The knowledge and experience of migrating and delivering projects from Europe to offshore locations
  • A track record of setting up and running service businesses in South Africa
  • Senior operational management by highly skilled and experienced UK teams based in UK & South Africa
  • The provision of world class training and development in line with European standards and delivered by UK professionals
  • Delivery from multiple call centre locations in South Africa
  • Financial strength underpinned by investment from major blue chip European corporates
  • Supported by the Government of South Africa

 

Want To Know More? Contact Us!


 

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