Advanced Call Centres

Order Processing

Catalog Orders

Consumer Response

Customer Service

Product Technical Information

Interactive Voice Response

Sales Lead Qualification

Technical Support

The inbound call centres offer wide varieties of services, seminar registration being one of them. The conference and seminar registration needs can be outsourced to 24/7 inbound call centres so that the organization can concentrate on the more important issues of planning the event.

Core Competencies

The skilled and experienced agents process the conference and seminar registration calls live 24/7. Callers can register for their conference, seminar or trade shows by calling a toll-free number. The call centres ensure that seminars are fully attended. The call centres handle

	The mailing
	Bookings & confirmations
	Research surveys
	Competitors
	Market analysis
	Test marketing

The staff are trained in telephone research and deliver results within tight deadlines. With the help of sophisticated conference registration system, the professionals view all the details of your conference, including availabilities and prices. By using powerful web enabled applications, the agents and clients can use the registration application simultaneously. In addition, with the online credit card processing options, the payment information can be collected from the caller and processed in real time.

Advanced Call Centres is a division of Techies Group