Order Processing

Catalog Orders

Consumer Response

Customer Service

Dealer Locators

Toll Free Response

Help Desk

Direct Mail Response

Direct TV Response

Website Response

Seminar Registration

Answering Service

Inquiry Handling

Email Management

Product Technical Information

Interactive Voice Response

Sales Lead Qualification

Technical Support

Print media response aims at enhancing business through effective promotion, positioning and marketing using means of print media.

The Concept

All the services of inbound call centres are guided by the principle of closely targeting the prospects to get the best results. Each service is designed to meet a particular marketing need or requirement without adding the costly overhead of an in-house marketing staff.

Print media response is used to support marketing and retail campaigns. The Customer Service Representatives (CSRs) are given full training and detailed information about client's product and services so that the customer queries are handled efficiently. Built on best-of-breed technologies and tailored to meet client's business, the call centre solutions can be implemented quickly, yielding effective, sustainable results. In addition, the call centres also provide comprehensive media research, cost negotiations, and ad placements into a variety of publications based upon the target audience profile.