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Our Work Approach |
With a relentless focus on quality & processes, we have set international benchmarks in execution excellence that has translated into measurable business benefits for our customers. We offer our clients the advantages of : |
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360-degree solution |
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From strategy to execution, we have the capabilities to provide our customers with seamless, one-stop solutions. Be it getting closer to their customers or getting products to market, we address the entire spectrum of technology needs. |
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Quality leadership |
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With an integrated quality approach, we have set international benchmarks in quality. However, we never lose sight of the fact that this focus on quality must ultimately translate into benefits for our customers |
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Measurable business results |
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The primary driver for IT application development outsourcing is value and we firmly believe that the delivery of this value must be through measurable business results. We have consistently exceeded customer expectations by delivering on calculable parameters, be it lower costs, quicker time-to-market or greater productivity. |
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75% faster time-to-market |
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50% cost savings |
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35% productivity enhancements |
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Process improvements |
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We have our own process, flow charts from the transitioning to the finish of the campaign stage, which help's it constantly monitor the performance of all the prevailing business at ACC, Further every Account with us has to maintains the account reviews, analysis performance reviews Quality, Training, IT, BD and finance reviews which not only help's us monitor but also enhances, meets and exceeds our customer expectation by planning at entity department and customer level programs. |
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The actions taken by our organization to |
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Achieve customer satisfaction, |
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Maintain the currently high level of customer satisfaction and |
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Correct actions taken at the individual and program level when customer satisfaction levels do not meet the prescribed target are as per the Process chart |
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Process Management |
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Managing scientifically for sustained performance |
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Disciplined operations management is one of the key strengths. We follow Quality based process management for all client and key support processes. Key ingredients are focus on Desk Top Procedures, formal process management, audit procedures, performance tracking and analysis, providing a feedback loop for continuous process improvement. |
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