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PORTFOLIO OF SERVICES

The ACC Dial-it portfolio includes a range of customer interaction services for both inbound and outbound direct customer interface processes, as well as data input. All services are customised to meet specific client needs.

ACC Dial-it’s skilled personnel can plough the market place for essential information that can help you gain competitive advantage whilst our telemarketing advisors will inform your customers about your latest offers, cross-selling opportunities and new products and services. Alternatively, we are in a position to generate new and profitable leads by setting appointments between your sales team and prospective customers.

    Inbound Service Offering
• Virtual Reception
• Directory Enquiries
• Customer Support
• Technical Helpdesk
• Financial Transactions and Back Office
• Mail Order-taking
• General Information Lines

Outbound Service Offering
• Surveys and Opinion Polls
• Telesales
• Lead generation & Appointment setting
 

 

Want To Know More? Contact Us!


 

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