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Outbound |
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Test Marketing |
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Advanced Call Centres' offering is ideally suited to companies wishing to test-market a product or service in preparation for a full launch. |
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Lead Generation / Appointment Setting |
Working from a given brief, our agents can book and confirm appointments for your sales executives. Every appointment arranged by our telemarketing agents will only qualify, if it fits into the criteria |
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you require as a targeted appointment. This enables your sales executives to maximize their time in front of potential customers. |
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Business Development |
Advanced Call Centres can enhance your market entry by developing new business opportunities within existing accounts. We can build relationships for you with key personnel, to champion your product within an organisation and increase your revenue per customer. |
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Data Capture / Cleaning / Profiling |
Advanced Call Centres can profile database of key contacts, which will be constantly updated and expanded, allowing quick access to key decision-makers in top companies. Advanced Call Centres uses internal processes and infrastructure to maximise the benefit to clients of this asset, significantly reducing the effort involved in targeting new prospects. |
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Market Survey / Research |
The aim of market research is to provide reliable and precise information to the companies to manage and build truly profitable CRM programs. Advanced Call Centres provides both strategic and tactical studies on the same. |
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Telesales / Telemarketing |
Our telesales/telemarketing team works alongside the client's direct sales team to ensure rapid and high-volume access to your potential customers. We are already equipped with the facilities and skills needed to generate initial interest, set up meetings, and close deals over the telephone where appropriate. |
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Outbound- Fitting into the marketing mix |
Advanced Call Centres uses a powerful combination of telephone and skill-set based agents to boost the marketing and sales of a company while still maintaining their core business. |
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Advanced Call Centres fits into this marketing mix by providing solutions such as data profiling, sales lead generation / appointment setting and market research which are essential parts of sales and marketing. |
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In the broad 'business development' services sector, Advanced Call Centres is focused on action and allows its clients to outsource part of the direct sales / marketing process. Our focus is on execution and shared success from results. |
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Outsourcing - Not just about 'cutting costs' |
Advanced Call Centres extends outsourcing into the revenue generation process, enabling the clients to increase market share more quickly, and at a lower cost, than they could by employing in-house sales people. |
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Target Audience |
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Our target audience are companies |
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who want to be market-focussed and customer driven |
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who want to understand its customers and its competitors |
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who want to find new opportunities |
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who want to build their brand and communication |
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who want to carry out a well- organised marketing strategy |
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Example |
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General SME's |
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Start up companies with VC money to spend on sales and marketing |
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Direct marketing / Creative companies |
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Data / list providers |
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