Our Company

Benefits with ACC

Applications at ACC

Advanced Call Centre's - we stand apart from the crowd. This is not just a statement but a fact. We bring you the best of both worlds: the savings and superior quality of offshore development, offshore outsourcing, account management, inbound/outbound call service, medical transcription service etc.

We deliver the full range of application outsourcing, business process, call management, medical transcriptions and a host of other services. And, because of our experience in this industry and our superior high tech facilities spread across various cities in India, we give our clients the best solutions suiting there needs & help them manage the highly complex, long-term engagements that their clients may require. Unlike our rivals, we work, not from contract to contract, but long-term partnerships with our customers.

We are a UK-based company. We know that security is important to you. We have serviced various industries with efficiency & know how to manage privacy and data security issues. Any client information is always treated highly confidential.

Advanced Call Centres' management team assures exceptional performance in all key areas including Operations, Quality, IT, Marketing and Account Management. We are constantly striving to achieve business excellence across our people, processes, procedures and infrastructure.

Advanced Call Centres takes a unique approach to customer contact solutions by building collaborated strategic relationships with our clients. Taking on, learning and understanding their entire culture and environment and bringing together different views, knowledge and opinions allowing us to operate with an empowered and assertive staff. Thus enabling us to utilise our skills and capabilities, to produce maximum results. We intend to turn our clients operating costs into a "profit" Centre. Our clients view us as allies in the development of their overall business strategies.

Mission :

To be the leading international provider of world-class outsourced customer contact solutions.

Vision :

To continue to exceed client satisfaction in all aspects of Advanced Call Centres' professional relationships and work as partners in the development of our customers' overall business strategies.

To recognise and develop individual potential within the company and to strengthen the organisation through effective team work and communication.

Advanced Call Centres is a division of Techies Group

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